Training and onboarding
Help staff revisit a demonstrated task when they need to perform it, without searching through an entire training session.
Recorded knowledge workflows
Video Intelligence
Find the answer in your recordings without watching them from the beginning.
- Availability
- A working demonstration in early evaluation. Pilots are scoped individually; it is not a self-service product.
- Who it helps
- Training, support, knowledge-transfer, investigation and claims teams with libraries of recordings.
Training sessions, product walkthroughs and handovers already contain valuable answers. Video Intelligence makes those recordings useful when someone needs help, returning the relevant footage with a link back to the original.
See a question answered from a recording.
Put your recording library to work.
Customer support
Find the relevant explanation in a product walkthrough during a support conversation. Reuse the knowledge your team has already recorded.
Knowledge transfer
Make recorded handovers useful to the people taking over the work. Let them return to an explanation as questions arise.
Evidence and incident review
Find relevant passages in recorded interviews and incident footage for legal, safety, investigation and claims teams to review.
The work behind the platform.
Our work in education and technical support shows why recorded knowledge needs to be easy to find. The case study shows applications across training, support and evidence review.
Read the Video Intelligence storyYour next step
Start with one question and your recordings.
Tell us what your team needs to find. We’ll discuss the demonstration, your library and access requirements, then decide whether a pilot would be useful.